Checkout redesign
eCommerce
Progress72%
Head of Product & Operations at Kovra
Leads product and operations at Kovra. Turns messy data into dashboards the whole team actually opens, and keeps support response times under two hours.
Skills
1,286 tasks in the last 6 months
3 of 24 projects led by Maya
eCommerce
Progress72%
Support
Progress45%
Platform
Progress90%
What Maya has been up to
Published the Q4 revenue reportToday, 09:20
Shared with Finance and 6 others
Q4-revenue-report.pdf · 2.4 MBApproved a refund of $348.00Yesterday, 16:05
Order #KV-20874 · Priya Mehta
Invited Daniel Kim to the Growth teamOct 13, 11:42
Role: Editor
Updated permissions for Support AgentOct 12, 15:10
3 permissions added, 1 removed
Closed 14 support ticketsOct 11, 18:30
Average first reply 1h 12m
Everything Maya did in the last 30 days
Published the Q4 revenue reportToday, 09:20
Shared with Finance and 6 others
Q4-revenue-report.pdf · 2.4 MBApproved a refund of $348.00Yesterday, 16:05
Order #KV-20874 · Priya Mehta
Invited Daniel Kim to the Growth teamOct 13, 11:42
Role: Editor
Updated permissions for Support AgentOct 12, 15:10
3 permissions added, 1 removed
Closed 14 support ticketsOct 11, 18:30
Average first reply 1h 12m
Built the Channel mix dashboardOct 10, 14:05
Pinned to Analytics for the whole team
Added Sofia Novak to FinanceOct 9, 10:12
Role: Viewer
Exported the September payoutsOct 8, 17:40
CSV · 1,204 rows
payouts-sep-2026.csv · 312 KBeCommerce
Progress72%
Support
Progress45%
Platform
Progress90%
Marketing
Progress58%
Support
Progress34%
Sales
Progress12%
People Maya works with most
Shared by Maya
| Name | Size | Shared | Download |
|---|---|---|---|
Q4-revenue-report.pdf | 2.4 MB | Today | |
payouts-sep-2026.csv | 312 KB | Oct 8 | |
roadmap-h1-2027.pptx | 8.1 MB | Oct 6 | |
brand-guidelines.pdf | 5.6 MB | Sep 29 | |
team-offsite-photos.zip | 148 MB | Sep 22 |
Sep 15 – Oct 14, 2026 · 30 days